CONTACT US
We are here for you
A question about a product? An enquiry about your order? The Horra team answers quickly.
CHANNELS
Choose the way that suits you
SEND A MESSAGE
Write to us and we reply on WhatsApp
HOW WE HELP
We can help you with
Choosing the right product
Describe your skin and we will recommend the best option from our range.
Tracking your order
Send your name and phone number and we will update you right away.
Returns and exchanges
Received a damaged or wrong item? Contact us within 48 hours.
Your beauty is our priority
Every message we receive is handled with care, because your satisfaction is what we work for.
ORDERING
How to order from Horra
Choose your product
Browse the store and add what you like to the cart.
Enter your details
Just your name, phone number and address.
We confirm
We contact you by phone or WhatsApp to confirm.
Receive and pay
Free delivery and cash on delivery.
FROM OUR STORE
Discover our collections
Face masks
Body care
Body scrubsQUICK ANSWERS
Before you message us
We reply on WhatsApp as fast as possible during working hours, and often outside them.
Yes, message us before the order ships and we will adjust it.
Yes, delivery is free to all cities in Libya.
